Production issues management


Efficient problem management considering

  • Involvement of a large number of various problems with the respective supporting data;
  • Timely processing of problems depending on their priority;
  • Identification of the problem status at the processing stage;
  • Strict definition of responsibilities at the time of processing;
  • Mechanisms to control the problems processing.

To achieve efficient management, you need to:

Quickly and precisely identify the problem

  • Describe the problem (brief/full description, documents)
  • Identify the problem (in a specific product, material, batch)
  • Find what quality has been affected by the problem (rejected quantities)
  • Identify where the problem was found (workshop/work center)
  • Identify the problem’s origin (workshop/work center)
  • Find out who has discovered the problem.
  • Identify the problem’s priority.

Forward the problem

  • The problem is directed only those employees who will be involved in its identification and solving;
  • The problem response and solution times can be controlled.

Define measures to solve the problem

  • Define specific measures needed to solve the problem, assign a person in charge and time for the problem solution;
  • Control the measures implementation.

Analyze the problem

  • Ad hoc quantitative and qualitative reports by work place, type of defect, etc.